|Danfoss – “Manuals
can now be modified in 1.5 days, as opposed to four weeks”|
Danfoss Drives produces approximately
100 manuals containing product information ranging from 1 to 200 pages. The
manuals are translated to 15 different languages.
process of creating and maintaining the product information was based on traditional
Desktop Publishing in PageMaker and MS Word and involved a lot of problems
as difficulties to reuse information, very high costs and long lead times
for translations and DTP. To combat these problems in the process of authoring,
updating and translating the information, Danfoss Drives decided to move from
the old process to XML-based manual production and publishing.
Innovation helped Danfoss Drives to implement and adjust an XML-based authoring
and publishing system to convert the manuals into reusable components that
could be dynamically reassembled with each drive.
system consists of an authoring environment based on the Epic XML Editor from
Arbortext. All XML information is created in Epic and stored and controlled
in a database / document management system.
authors work with small XML components, ranging from a few lines of text to
a few pages, rather than a complete manual. When an XML component is created
or updated, the review and translation stages are rather quick and easy tasks.
information created becomes automatically published either as high quality
paper printouts or as web-based information. This leaves the authors the possibility
to disregard layout issues and instead keep focus on the information content.
Danfoss Drives product information can now
be easily retrieved and reused, rather than recreated every time a new drive
is manufactured. As a result, Danfoss has seen many gains, for example:
group has increased time to market and decreased manufacturing costs.
are freed to spend more time on creating content, and have cut almost all
of the time they previously spent formatting.
- Rather than taking
six weeks to manufacture a drive, it now only takes three weeks.
can now be modified in 1.5 days, as opposed to four weeks.
and writing processes can be carried out in parallel.